Revealing HR Modernisation: Enriching Employee Engagement in the workplace

The global workforce is undergoing a significant shift in HR modernisation. Compelling statistics highlight the urgency of this change. The 2024 State of the Global Workplace report from Gallup reveals that only 23% of employees worldwide feel genuinely engaged. This low engagement leads to a staggering loss of productivity, costing US$8.9 trillion each year. Companies with highly engaged employees earn 23% more profit and see a 14% increase in productivity compared to those with lower engagement levels.

In Singapore’s competitive market, keeping talent is essential. The cost of replacing an employee can reach 150% of their annual salary, especially for specialised roles. 46% of Singaporean employees may leave their jobs within a year. This disengagement can significantly impact finances. Companies need to adopt strategies to boost employee engagement and retention.

The High Cost of Disengagement

Disengaged employees drain resources and hurt productivity. Gallup’s 2024 State of the Global Workplace report shows a stark reality: only 23% of employees worldwide feel engaged. This disengagement costs the global economy US$8.9 trillion each year. The situation is as worrying in Singapore. Research shows disengaged employees are less productive. They also miss more work and increase turnover rates. This disrupts workflow and team spirit, leading to significant financial losses.

The Benefits of Engaged Employees​

In contrast, companies with engaged employees enjoy many benefits. Gallup’s research shows these companies see a 23% increase in profitability and a 14% rise in productivity. Engaged employees care more about their work, are more innovative, and often go above and beyond. They help make the workplace better, and boost business growth.

Key Transformation Pillars

Flexible Work Models

In today’s job market, flexible arrangements and hybrid models are key to attracting and keeping talent. Employees appreciate the freedom and work-life balance these models offer. They can decide when and where to work. This flexibility cuts stress, raises job satisfaction, and aids in juggling personal and work tasks.

Hybrid models mix remote work with in-person collaboration. This approach balances face-to-face interactions and builds team unity. Companies that support hybrid and flexible work show they care about employee well-being. This approach also helps create a more inclusive and engaging workplace. This adaptability is key for attracting and keeping a diverse workforce. It also helps build a culture of trust and autonomy.

Technology and AI Integration

Technology is growing fast. This change is transforming HR practices. As a result, organisations are using new tools to stay competitive. AI tools streamline tasks, enhance decision-making, and improve the employee experience. They automate repetitive tasks, allowing HR professionals to focus on strategic goals. AI recruitment platforms expedite candidate selection and enhance hiring quality. Employee experience platforms support instant feedback and custom development. This helps create a more engaging workplace, which boosts productivity and keeps employees longer.

Adopting new technology and incorporating AI-powered tools is vital for contemporary HR departments. These innovations streamline processes, shape decisions, and enhance employee experience, helping organisations thrive in a competitive market.

Inclusive Policies and Government Support

Creating a supportive and inclusive work environment is paramount in today’s competitive landscape. This means creating inclusive policies for all employees. We should promote work-life balance through flexible work options. We should aim to reduce stress with mental health resources and wellness programmes. These efforts create a workplace where employees feel valued and can do their best.

The Singapore Budget 2025 is a positive step for employee well-being and skills development. The SkillsFuture Workforce Development Grant provides significant financial support. It covers up to 70% of costs for companies that train their workers. This includes older staff and those using digital HR solutions. The Progressive Wage Credit Scheme encourages businesses to adopt progressive wage models. It rewards those that focus on employee growth and skills development. Organisations can use these Government Support initiatives to create a more engaged and skilled workforce. This also shows their commitment to a supportive and inclusive work environment.

Actionable-Strategies-HR-Modernisation

Actionable Strategies for Enhancing Employee Engagement

1. Skills Development:

  • Conduct regular skills gap analyses using tools like skills assessments and performance reviews.
  •  Offer targeted training programmes, such as workshops on new software or leadership development courses.
  • Leverage government initiatives like the SkillsFuture Workforce Development Grant to upskill your team.

2. Personalised Benefits:

  • Offer flexible benefits platforms that allow employees to choose options that best suit their needs.
  • Provide a wide range of benefits, including childcare support, eldercare assistance, and mental health resources.

3. Holistic Wellness:

  • Provide comprehensive wellness programs that address physical, mental, and emotional well-being.
  • Offer mental health apps with confidential support, organise mindfulness workshops, and implement ergonomic assessments for workstations.
  • Encourage healthy work habits with initiatives like step challenges and healthy eating programmes.

4. Feedback and Recognition:

  • Implement regular feedback mechanisms, such as pulse surveys and one-on-one meetings.
  • Create a culture of recognition by publicly acknowledging achievements, offering small rewards, and implementing peer-to-peer recognition programs.

Implementation Strategy

  1. Assess and Plan:
    • Conduct an organisational readiness assessment to identify areas for improvement.
    • Develop a phased implementation plan with clear timelines and milestones.
  2. Integrate Technology:
    • Choose HR tech solutions that address your specific needs.
    • Ensure seamless integration with existing systems to avoid data silos.
  3. Develop Policies:
    • Create clear and concise policies for flexible work arrangements, performance management, and wellness programmes.
  4. Training and Development:
    • Provide training on digital literacy, remote leadership, and continuous learning.
    • Establish clear pathways for employee development, including mentorship programmes and online learning platforms.

Measuring Success

Track key metrics to assess the effectiveness of your HR modernisation efforts:

  1. Employee engagement scores
  2. Retention rates
  3. Productivity metrics
  4. Return on HR technology investment
  5. Wellness programme participation rates
  6. Training completion and effectiveness scores

Regularly analyse this data to make informed decisions and ensure your strategies are driving positive change.

Ready to transform your HR practices?

Embracing HR modernisation and boosting employee engagement are key to success today. Companies in Singapore can create a more engaged and productive workforce by using flexible work options, applying new technologies, and creating welcoming workplaces. This journey of HR modernisation gives organisations a chance to adapt, innovate, and grow sustainably.

Our team of experts at Good Job Creations specialises in providing tailored HR solutions to help organisations navigate the complexities of HR modernisation. 

Contact us today for a complimentary consultation and discover how we can empower your organisation to build a thriving and engaged workforce for the future.

Written By: Rose Tan